Thank you for considering purchasing products from our online store. Below is our policy regarding purchases of hair flat irons, curly irons, and hair products:
Refund Policy: We do not offer refunds on any of our products. If you are not satisfied with your purchase, you may exchange the product for an item of equal or lesser value within 30 days of purchase. Please note that any shipping costs associated with the exchange are the responsibility of the customer.
Damaged or Defective Products: If the product you receive is damaged or defective, please contact us within 7 days of receiving your order. We will gladly exchange the product for a new one or offer a refund.
Cancellation Policy: If you wish to cancel your order, you must do so before the item is shipped. Once an item has been shipped, it cannot be canceled.
Shipping Policy: We offer free shipping on all orders over $50. For orders under $50, shipping costs will be calculated based on the weight of the order and the shipping destination. We strive to process and ship all orders within 1-2 business days, but please note that shipping times may vary depending on your location.
Privacy Policy: We take your privacy seriously and will never share your personal information with third parties. All information you provide to us during the ordering process will be kept confidential and used only for the purpose of fulfilling your order.
By making a purchase from our online store, you agree to these policies. If you have any questions or concerns, please don't hesitate to contact us. We appreciate your business and look forward to serving you.
